FAQ — Frequently Asked Questions

Are the watches new?

Yes. All of our watches are brand new, have never been worn, and have never been unboxed.

Do the watches come with their original packaging?

Yes. Each watch comes with its original packaging and accessories, depending on the model.

Are you affiliated with Swatch or Audemars Piguet?

No. Elite Chrono is an independent specialty retailer and is not officially affiliated with Swatch or Audemars Piguet.

Are the models authentic?

Yes. We select only authentic models from verified suppliers.

Do you ship internationally?

Yes. We ship to France, Europe, Asia, and the Middle East.

What are the delivery times?

* France: 2 business days
* Europe: 4 to 8 business days
* Asia: 5 to 12 business days
* Middle East: 7 to 10 business days

Can I track my order?

Yes. A tracking number is sent after your order has been shipped.

What payment methods do you accept?

We accept:

* Credit card
* Stripe
* PayPal
* Bank transfer
* Cryptocurrencies

Do you accept returns?

Yes. You have 14 days from the date of receipt to request a return, provided the product is returned in its original condition.

How can we contact you?

You can contact us at any time via:

* contact@elite-chrono-gallery.com

Our team will get back to you as soon as possible.

Are these models available in limited quantities?

Yes. Some colors and styles are produced in limited quantities and may be hard to find.